If you’re not satisfied with using our service or you think is not a good fit within 15-days of signing up, you’re eligible for a full refund. The case where you want a cancellation but still want to use the designs created for you or have used any of the designs we created for you, We’ll only deduct the cost of such project.
Use the customer support widget on your dashboard to request cancellation. We’ll review your request and do our best to help find a solution. And if we fail to improve your experience, we’ll issue a full refund with no issue.
Pay per service
1. You’re eligible for a full refund if after we have revised your project with you for necessary correction and adjustment but for technical reason we could not deliver the final project to meet the purpose you needed it for (project with time bound; having a must use date).
2.You’re eligible for a full refund if your project request is active (in progress) but no draft has been delivered to you.
3.You’re entitle to 70% refund if at the end of 3 revision our adjustment and corrections you still do not like the project
Download Templates You Purchased
The downloadable templates are not physical goods you can return, else we refund you, and all purchases are final and non-refundable. If your download does not contain files as described on the product (template) you purchase due to omission from our end or broken link, we’ll fix the issue, kindly contact us from your account when you login.
However, if by any means we cannot deliver your files, we’ll process your full refund, all refund are processed within 0 – 14 days.
Canceling Your Services
You may cancel any monthly Services you subscribed to at any time with or without reason. You should refer back to the following:
(a) You may not receive a refund immediately at the time of cancellation; it may take up to 14 working days.
(b) You may be obligated to pay cancellation charges where applicable
(c) You may lose access to features you subscribed to prior to your cancellations of the Services
Please see Capablequest.com buying agreement and others here
Work with streams of multi skilled graphic and digital designers online and download your files.
27, Ajibola Olunloyo Street, Orisunbare Phase 2, Ayobo Logos